FAQs

Who can apply to join the Nursery Milk Scheme?
  • A registered childminder
  • A registered day care provider
  • A local authority which provides day care
  • Those providing day care to children under 5 in schools or play centres that are exempt from registration
  • Those providing day care in a nursery or crèche for the children (under 5 years old) of management and staff of certain establishments (eg children’s homes, voluntary or community homes, NHS hospitals which are exempt from registration
What are the types of milk that I can a make a claim for?
For liquid milk this means heat-treated (eg pasteurised) liquid cow’s milk, including whole and semi-skimmed milk. It does not include milk with flavours, colours, added vitamins or any other additions. Also, it does not include fully skimmed milk, goat’s milk, soya milk or unpasteurised milk.

Infant formula for babies under 12 months means one of the following brands:
  • Cow & Gate Premium
  • Cow & Gate Plus
  • Farley’s First
  • Farley’s Second
  • Hipp Organic
  • Milupa Aptamil First
  • Milupa Aptamil Extra
  • SMA Gold
  • SMA White
It does not include follow-on milk, ready-to-feed milk or any other brand.
How do I join the Nursery Milk Scheme?
You must receive confirmation of approval to join the Scheme from the Nursery Milk Reimbursement Unit (NMRU) by completing an application form. You can obtain a form by telephoning or emailing the NMRU (see below for details) or by downloading a form here
How do I know if I am eligible to join the Scheme?
In order to join the Scheme you must be one of the following:
  • A registered childminder
  • A registered day car provider
  • A local authority which provides day care
  • Those providing day care to children under 5 in schools or establishments that are exempt from registration
  • Those providing day care in a nursery or crèche for the children (under 5 years old) of management and staff of certain establishments (eg children’s homes, voluntary or community homes, NHS hospitals which are exempt from registration.
How do I make a claim?
Once your application has been approved by the NMRU you will receive a confirmation letter with a unique account number and a claim form to cover the first period that you can claim for. You will then have the choice of making your claims online or by post.
How will I receive my payments?
All new applications to join the Scheme will receive payment by BACS (Banker’s Automated Clearing Service). This means that payments will go directly into your bank account, as detailed on your application form. A Remittance Advice, with a claim form for the next period, will be sent to you once a claim has been processed, if you claim by post, or by email if you claim online.
What do I do if something has changed since I filled in my application form?
You must notify the NMRU in writing immediately if there is a change in your circumstances. If this relates to a change to your setting address or the number of children per session then you must send a photocopy of your latest certificate of registration from OFSTED, CSSIW or the Care Commission in Scotland.
If my local authority makes a claim on my behalf do I still need to register?
Yes you do. The local authority can only act as your agent and is required to provide individual details for all settings that it is claiming for. The NMRU validates these details and will only pay for those who are an eligible supplier. However, it is still your responsibility to inform us in writing if there is any change to any information held on file for you.
Can I claim for organic milk?
Yes you can.