How To Make A Claim

You may claim reimbursement for milk purchased for each child under 5 who is in your care for two hours or more per day and who is supplied with 189 ml (1/3 pint) of milk or, where supplied in 200 ml containers only, with 200 ml of milk.

For any such child under 12 months you may instead claim for infant formula made up to 189 ml (1/3) pint) as instructed on the pack. All claims must be forwarded by the approved provider but they can request that payment be made directly to the supplier of milk.

Online Claims

You can now claim monthly online. Please Click here in order to start the process. It is important to note that once you start claiming online you cannot go back to sending in postal claims.

Postal Claims

You can continue to send in your claims by post, as you do currently. However, please note that very soon we will be changing all of the claim periods from four-monthly to monthly. You do not need to do anything at this point in time, as instructions will be communicated to you individually.

How the NMRU will deal with your claim

NMRU will check your claim to see that it is consistent with your registration details and is otherwise correct. Once the claim is processed, payment will be made by BACS (Bankers Automated Clearing Service). All claims must be submitted within 2 years.

Purchasing Milk

You should obtain milk and infant formula from your local suppliers at the best price available to meet your requirements. You will need receipts/invoices for the milk purchased as you may be asked to send proof of purchase and price paid to NMRU in support of your claim or for audit purposes.

Obligations of approved day care providers

You may only claim reimbursement for the milk actually purchased for supply to children in your care. You may be required to produce records or other documentary evidence to support claims for reimbursement.

Approval of a provider maybe withdrawn if you cease to be a day care provider or if inadequate arrangements are being made for the supply of milk or infant formula.